FAQ

FAQ

Why should I hire a property management company?

Hiring management companies is like investing in a Swiss Army knife for your rental property. It’s an all-in-one solution that brings expertise, efficiency, and peace of mind to your investment. A manager acts as the middleman between you and your tenants, handling everything from finding and vetting tenants to managing day-to-day issues and maintenance. This not only saves you a significant amount of time but also ensures your property is managed professionally, adhering to the latest regulations and standards. With a property manager, you gain access to their network of contractors, legal advice, and market insights, which can help maximize your rental income and occupancy rates. Essentially, it’s about making your investment as profitable and hassle-free as possible.

What services do you offer as a property management company?

As a manager, we offer comprehensive services to take the weight off your shoulders. Our services include tenant screening to find reliable residents, rent collection, and handling all tenant communications, from maintenance requests to lease renewals. We conduct efficient inspections to ensure your investment is well-maintained and address any issues promptly. Our team also manages all legal and regulatory compliance, from drawing up leases that protect your interests and rental investment to handling any disputes that may arise. Additionally, we offer financial reporting services, giving you a clear picture of your property’s performance. By entrusting us with the management of your property, you can enjoy the benefits of owning rental real estate without the day-to-day hassles.

How much does property management cost?

The costs vary depending on several factors, including the level of services provided, the type of asset you own, and the rental income your asset generates. The fees are typically a percentage of the monthly rent, ranging between 8% to 12%. This fee covers the day-to-day management of your property, including tenant interactions, rent collection, and maintenance coordination. Additional services like tenant placement may incur separate one-time fees, usually equivalent to a month’s rent. While the cost might seem like an added expense, investing in a professional can save you money in the long run by ensuring higher occupancy rates, fewer costly repairs, and more satisfied tenants, all of which contribute to maximizing your rental income and property value. If you have any additional doubts, feel free to contact us today!

How do you handle rent collection and financial reporting?

At Asset Property Management, we simplify rent collection and financial oversight through cutting-edge technology and a personal touch. Our online payment system ensures timely rent collection, minimising delays and maximising your cash flow. You’ll receive a detailed financial report each month, offering clear insights into your property’s performance. This report covers all transactions, including rent collection, maintenance expenses, and other costs, ensuring you’re always in the loop. Our approach combines efficiency with transparency, giving you peace of mind and a comprehensive overview of your investment’s financial health.

What are your fees for rental property management services?

Our property management fee structure is designed with transparency and value in mind, tailored to meet the diverse needs of property owners. We offer competitive rates that reflect our comprehensive range of services, from tenant screening to maintenance management. Rather than a one-size-fits-all approach, we consider the specific requirements of your property and your goals as an investor to propose a fee structure. To get a detailed breakdown of our fees and how they apply to your property. We’re here to ensure you receive top-tier service that aligns with your financial objectives.

How do I get started with your rental property management services?

Getting started with Asset Property Management is a seamless process designed to respect your time and minimise hassle. First, contact us via phone, email, or our website to schedule a consultation. During this initial meeting, whether in person or remotely, we’ll discuss your property management needs and expectations and how we can tailor our services to suit you best. Following this, we’ll conduct an on-site evaluation of your property, if necessary, and outline a customised management plan. Once you decide to proceed, we’ll finalise the agreement and begin the onboarding process. Our team is committed to making the transition smooth and stress-free, ensuring your property is in expert hands from day one.

What does a background check typically include?

A background check is like peeling an onion, layer by layer, to reveal the core. It typically includes a credit history review, checking for any financial red flags that might indicate reliability issues. Criminal records are scrutinised to ensure safety and trustworthiness. Past employment and rental histories are examined, providing insight into reliability and behaviour patterns. It’s a comprehensive process aimed at uncovering the full story behind an individual, ensuring they’re a good fit for the property in question.

Are there alternatives to a full background check?

Yes, alternatives exist for those seeking a lighter touch. These can include basic credit checks, which focus solely on financial reliability without delving into criminal histories or previous rental behaviours. Personal and professional reference checks offer insights into character and responsibility. These options provide a snapshot of potential tenants or landlords, though they lack the depth of a full background check. They’re like using a flashlight instead of a floodlight to illuminate the unknown.

What benefits do tenant screening services offer?

Tenant screening services are the bridge to peace of mind for both landlords and tenants. For landlords, they filter out the guesswork, spotlighting trustworthy tenants who are more likely to pay on time and treat the property with care. Tenants benefit by standing out as reliable candidates, increasing their chances of securing their desired home. It’s a win-win, fostering harmony and mutual respect from the get-go. Essentially, these services lay the groundwork for positive, lasting relationships in the rental market.

How much do tenant screening services cost?

The cost of tenant screening services can vary, akin to picking a dish from a menu; it depends on what you’re ordering. Basic checks might cost as little as a cup of coffee, while comprehensive services—offering deep dives into credit, criminal history, and more—can be more akin to a fine dining experience. Prices can range from $15 to $50 per check, influenced by the depth of the investigation. It’s an investment in certainty, ensuring the value far outweighs the initial outlay.

What are some features to consider when choosing a service?

When choosing a tenant screening service, think of it as selecting the perfect pair of glasses; clarity is key. Look for comprehensive coverage that includes credit, criminal, and rental history checks. Speed is essential; you want results quickly without compromising accuracy. Customer support should be top-notch and ready to clarify and assist. Additionally, consider user-friendly interfaces that make navigation a breeze. These features ensure a clear view of your potential tenants or landlords, helping you confidently make informed decisions.

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Client Testimonials

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Alice Kiefer
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Jacob communicates well and works tirelessly for both landlord and tenant. Can highly recommend as a property manager.
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Kelly Workman
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Jake at Asset Property Management has been fantastic managing my rental. He is professional, highly responsive, and keeps me updated on everything. Truly takes the stress out of owning an investment property! Highly Recommend.
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Jemma Browne
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Very grateful to have been able to find a rental place through Asset Property Management. Jacob Linton was super helpful when looking through the rental and helped us through the process which was stress free. Super friendly and responses to questions/queries within a quick timeframe.
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Danielle Mallon
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Jacob has been super helpful and easy to work with as a tenant, great communication that has come in clutch with a little issue we had pop up within the first couple of weeks being in our new place :)
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Brad McCarthy
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Jacob at Asset Property management has been incredible to work with. We had specific timeframes and Jacob was extremely proactive and worked extremely hard to get our property tenanted and fit for the healthy homes assessment. He communicated exceptionally well and handled all the hurdles thrown at us calmly. He was upfront and honest, adding value at every step with great advice and most importantly helping find several great tenant options. From meeting Jacob 6 months prior for a rental assessment right through to post tenant care, Jacob has been exceptional and I am really pleased we opted to go with him over other PMs we explored.
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Carl L
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Jakes done an amazing job helping us find the right tenants. It's Been smooth sailing since the beginning. We highly recommend him and his team
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Nic Turner
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Jacob and the team at Asset Property Management Ltd have been awesome to work with as a tenant who has just moved into one of their rentals. Attentive and responsive, and their systems are great for signing agreements etc. Highly recommend based on my experience.
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Riley Meek
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Positive Experience Jake has been very attentive and professional throughout my tenancy. Any issues were dealt to quickly, with clear communication. Such a relief having a nice proper manager!
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Matt Johnstone
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After dealing with ongoing frustrations, Asset Property Management were a breath of fresh air. We’d had bad experiences with other property managers and had even tried managing things on our own, so it was a huge relief to finally work with a team that made everything completely stress-free. They were professional, responsive, and sorted everything out ASAP, which gave us real peace of mind. We couldn’t be happier with the service.
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Mel Green
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⭐⭐⭐⭐⭐ Really great property manager! Easy to deal with, friendly, and always onto it. Communication’s been awesome and everything’s handled quickly with no stress. Would happily recommend 👍